American local delivery led troffer retrofit kit light 25W 5000K

FAQ

Yes, we welcome sample order to test and check the quality. Mixed samples are acceptable.
Q2. What about the delivery time?
Sample needs 3-5 days, mass production time needs 1-2 weeks, order quantity more than
Q3. Do you have any MOQ limit?
Low MOQ, 1 piece for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional.
Q5. How to proceed an order?
First, let us know your requirements or applications.
Secondly, we quote according to your requirements or our suggestions.
Thirdly, the customer confirms the samples and pays a deposit for the formal order.
Fourth, we arrange production.
Q6: Do you offer guarantee for the products?
Yes, we provide 2-5 years warranty for our products.
Q7: How to deal with failure?
First of all, our products are produced under strict quality control system, and the defective rate is less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order with small quantity. For defective batches, we
They will be fixed and resent to you, or we can discuss a solution, including calling again, as the case may be.